When Is It Right To Question Authority At Work?

"Too often we enjoy the comfort of opinion without the discomfort of thought." – John F. Kennedy. How often do we let this happen to us at work? We go with the vagaries of the loudest shouters without sitting down, truly thinking about the issue and doing what is the right path for you, your organization, and your customers?

3 Ways To Make Obstacles Disappear.

As I’ve always said . . . work is just a series of problems to solve. You have to have your head on straight all the time, attack each problem head on, and make sure you clean up the kitchen after you’re done. Sometimes though, it’s not so easy. Major obstacles jump into your path and make the process of solving these problems difficult, nay impossible.

How To Say No.

It’s one of the hardest things to do in business. If you’re an executive, you never say no to your boss and you’re afraid to say no to your peers. Your team, it’s easy — except if you’re a pushover. If you run a business, you never say no to your clients and you’re afraid to say no to your vendors/distributors. Your team — again, pushover.

First Impressions Define Your Success.

Okay, I lied. Many things define your success. But one of the more important elements of initial and continued success are the ways other people perceive us. I've broken it down into five elements, so here goes:

The Most Inspirational Social Media I've Ever Seen.

Every so often, a good friend sends you a story, an article, or a video in this case, that not only gives you hope and inspires you, it knocks your social media socks off. I know this will go viral (259,000 views since Sunday).

Are You A Super-Connector?

Keith Ferrazzi uses a term in his book, Never Eat Alone, called the 'Super Connector'. His definition (paraphrased from his book & site):"Super Connectors are people who maintain contact with thousands of people in many different worlds and know them well enough to give them a call. Restauranteurs, headhunters, lobbyists, fundraisers, public relations people, politicians, and journalists are the best super-connectors because it's their job to know EVERYONE."

The Best Way To Grow Your Business & Career.

Ask someone. That's it. Go out there into the world, and ask people what they think. Sounds too simple, doesn't it? But most people don't do that. They're afraid that they might be told something that they don't want to hear. Or they'll be talked out of their dream or strategy. Or that stronger personalities might co-opt their idea, mold it, and it will look totally different from when they started. So they just stop and talk to no one.

Are We Experiencing A Technology Tsunami?

Over the past 25 to 30 years, technology has been zipping along the mainframe to desktop route and the entire tech institution has been riding along with it (and profiting greatly from it). Lately, I find as each month progresses, I am using the basics of business and office technology less and less.

$17.14 Can Change Your Thinking. Guaranteed.

As I frequently say, most business books SUCK. But there are some that matriculate to the top and it's my job to keep up on the constant volume of new tomes shoved out into the marketplace and decide who makes the top 5%. Where Good Ideas Come From: The Natural History of Innovation by Steven Johnson makes that cut.

There's No Such Thing As A Free Lunch.

"There's No Such Thing As A Free Lunch." A powerful quote by Milton Friedman, a prominent American economist in the 20th century. I first heard this saying at my introductory orientation as a freshman at Ripon College with Dean Harris, Dean of Men. He was speaking to the entire male freshman class (the ladies were in another room in a similar talk with the Dean of Women — boy would I have liked to have been a fly on that wall!). Dean Harris was a wonderful man who reached out to me at different junctures of my college career — giving me sage advice (and reprimanding me when I stepped over the line). He's a special person in my life.

Why I Love Starbucks.

It's the typical hype cycle. A new product or service is introduced. It grows exponentially to take over an industry. Everyone loves it. Accordingly, they all can't stop talking about it. It goes viral and the media picks up on it. It gets bigger. Then people find that it will not solve ALL their problems. They begin to talk it down because it's 'in' to talk it down. The media picks up on it again, whips around 180° and begins to tear it down. Then at some point, it all levels/evens out.

Starbucks is at this point now — they rode the hype roller coaster over the past number of years. But I still love them. Why?

How To Start Fresh In 2011.

We humans are a wily bunch nervous animals. We sometimes let our thinking and facts guide us and sometimes we let our gut and emotions guide us. At this time of the year, many of us look back at the preceding year and become very critical of our status, behaviors, actions, and results. We kneel and shake our fists to the sky and promise we will change for the better.

Want To Be The Best? Study Pixar.

Ask one of my clients. Or one of my friends. I can't stop talking about Pixar. From their first movie, Toy Story, in 1995, to their latest, Toy Story 3, in 2010, ask yourself, has any filmmaker or filmmaking collective had a run as glorious and uninterrupted as Pixar's? They've never missed. Never. Why? In my observable opinion, because of a few rules:

What's Wrong With Your Life?

There is a 'must-see' movie coming out in February 2011 called 'I Am', by director Tom Shadyac. It centers around his journey to answer two simple questions: "What's wrong with our world?" and "What can we do about it?"

He meets and interviews a variety of thinkers and doers — remarkable men and women from the worlds of science, philosophy, and faith. Here's the trailer: