It happens all the time. As a manager of people for over 20 years, I learned a lot of basic rules how to hire, onboard, manage, lead, motivate, layoff and sometimes fire my staff.I saw my colleagues consistently fail in just one area — when someone on their team gave their notice to leave. So I have some tips on how to handle it and make it a win-win-win for you, your soon-to-be leaving colleague, and the company.
How To Deliver Incredibly Bad Service.
It's my birthday today . . . and I have a GIFT for you!
Why You Never See It Coming — Deadly Blind Spots In Business.
10 Best Sites I Visit Every Day.
A lot of readers and clients have been asking me what are my favorite and most influential sites I visit. The one that get me excited about work and life. I do read a lot on the web during my off hours and find there are certain key sites who do a great job to help me stay up on business issues and personal interests. In no special order:
How Not To Run Your Business.
3 Ways To Deal With Conflict At Work.
Is there someone at work that brings out the anger in you? Even if you act kindly towards them, do they still cause consternation with you, your work, your meetings or your staff? Have you ever heard the term, “Kill them with kindness”? Most of the time, pleasantness and joy in the face of rudeness may seem tough to maintain, but the end results are usually worth it. In my opinion, kindness is becoming an increasingly rare commodity in our society.
How To Become Genuinely Interested In People.
How To Solve Your Problems With Bananas.
Do you find yourself doing replicating a process and each time you do it, 50-75% it doesn't work? Not that it fails entirely, but when attempted, it's either fraught with additional challenges, clients may be disrupted, or it's becomes such a big mess it throws your team into a tizzy?
But you still keep doing it because it's the only way you know how to do it — the only way you've been taught?
How To Get Buy-In With Your Staff & Clients.
How To Make Tough Decisions.
“I don’t know what to do.”“I’m stuck, which way should I turn?” “ I’m procrastinating because I don’t know what will happen.”
This happens all the time to everyone at their workplace. EVERYONE.
Unfortunately, most people are paranoid of everything falling apart or failing IF they make a critical decision.
Do One Thing Different Today.
I love my Monday posts. I try to come up with some type of energizing idea that will jolt my readers out of their chairs (or beds). I look at Mondays (especially the Monday after Super Bowl Sunday) as a time to refresh, reinvigorate, and renew. Okay, you might have a bit of a hangover, or you ate too many jalapino hot pockets, but you and I know Mondays are crucial to kick off a great week.
"If You Have Fear, You Will Fall."
If you know me, I'm constantly out in the electronic zeitgeist learning new things and meeting new people. This morning, I came upon Human Planet, an incredible BBC documentary on a man called Tete (who makes Chuck Norris look like a schoolgirl). He climbs a very tall tree (120-150 feet in the air) with just a vine and his willpower.
Why? To break into a bee hive to get honey for his family. By the way, he probably gets stung scores of times during the process.
Milton Levine Died Last Month.
Smile or Die!
How To Make Wonderful Mistakes.
Extreme Mojo (or Driving On The Corporate Autobahn).
The other night, I played Call of Duty—Black Ops with my son on his new Xbox 360 (with Kinect!). It's an amazing system — and it's quite entertaining. Unfortunately, I played it all wrong — or at least that's what my son told me (vociferously). I either camped out in one spot and picked everyone off like a sniper, or I ran blindly into the fray as fast as I could shooting everyone in sight. As I was reprimanded by my son, the 'right' way to play is to move slowly and shoot strategically at your enemies. I disagree ;)
When Is It Right To Question Authority At Work?
"Too often we enjoy the comfort of opinion without the discomfort of thought." – John F. Kennedy. How often do we let this happen to us at work? We go with the vagaries of the loudest shouters without sitting down, truly thinking about the issue and doing what is the right path for you, your organization, and your customers?