Coaching Tip

Why Networking Is Dead — Part One.

Look, everybody does it. It's the hard and fast rule of business — to succeed in the marketplace, you need to get out there and shake some hands. Motivate the masses. Network with the crowds. Well, I say that's wrong.

How To Make Your Boss & Clients Happy All The Time.

Five simple words. Three if you don't count the hyphens: Under-Promise And Over-Deliver. But time and time again, what do we do? Over-Promise And Under-Deliver. Which one makes our boss and clients happy? Why do we do this? Why do we constantly over-promise what we can do, bunch up our priorities, and then disappoint when we deliver late? And why do we do this again, and again, and again?

3 Ways To Stay Connected.

It's hard to stay connected with friends, colleagues, clients, and key people in your industry. Why? Because most positions force you to focus on production and not development. Get to work and don't worry about new connections. Here's three ways to gently sneak in a little contact to help your career health, grow your business, and ensure your success.

5 Tips On How To Treat New Employees.

Whew! After a phlanx of interviewees and resumes, late nights, early mornings and lost lunches, you've just hired that new team member. Now you can sit back and focus back on work. Not so fast. It's important as they're new boss to make this transition period in their life bump- and trouble-free. It will not only behoove you, but will also ensure that your new hire is happy, engaged, enthusiastic, and motivated.

How To Deliver Unbelievable Customer Service.

I wear Allen Edmonds shoes. The are quite expensive (most run around the $300/pair pricepoint) — but they are really well made. Also, they are the most comfortable shoes I've ever worn. Why? They're handmade in Wisconsin and they don't use nails — they hand-sew every shoe (check this video out). I've had my pair of wing-tips for the past 15 years.

Be Bold In Life.

You know when you get so caught up in your career and life you forget things? Well I did. I was going through some papers that take me back to 2001-2002 and I saw this phrase, "Be Bold In Life". That was my original coaching 'theme' that I communicated on my business card, website, and throughout my coaching.

3 Ways To Update Your Career GPS.

It's about time. The recession is over, things are looking up, companies are hiring, executives are coming out from hiding in their offices and cubicles. For all intents and purposes, many of us have held our collective breaths for the past 2 years for this moment. It's now time to take stock of who we currently are, where we are in our career, and where we want to go.

5 Ways To Make Your Commute Bearable.

Commuting sucks. Anywhere you go, if you are on a parkway, highway, or thruway between 7-9 AM, you're probably swearing. You can blame it on anything — accidents, volume, weather — there will always be traffic congestion. You want to go 55, 65, 75 — but you're currently going 5. And the radio is just making it worse by intermixing the 15 minutes of commercials with a traffic helicopter telling you that there is traffic on YOUR route.

5 Ways To Kill Email.

Email sucks. It's a terrible communication platform (no live, two-way communication), messages are sometimes understood the wrong way, they get lost, you turn around and there are 50 new emails in your inbox, and deciding what to do (open, read, file, trash) is a frustrating process. If you're old like me (I'm 48), you probably remember the old Inbox on your desk where you received actual paper memos. Harkening back to those old times, we only received/wrote 2-3 (no more than five) memos a day. Most business was done face to face or over the phone (where real, live, two-way communication happens).

5 Ways To Spread A Little Warmth.

It's a cold world out there. One thing that always works for me is to share a positive, enthusiastic attitude. Whenever I feel down, or when things aren't going my way, I try to instantly turn that around with a smile, a fun comment, or a positive action. Most of the time it works and as I do it, it becomes infectious, and bounces right back to me. So . . .

What's Missing From Your Thanksgiving Table This Year?

Sweet Potatoes? Peas? Squash? Corn? No.Is it a loved one who passed away this year? Is it a family member who is serving our country overseas? Let's all take a moment and express our love and gratitude for all the people in our lives. But today, I would like to go a little deeper — what's missing from your INNER Thanksgiving table this year?

Slow Down. You Move Too Fast.

Washington DC Metro Station, on a cold January morning in 2007. The man with a violin played six Bach pieces for about 45 minutes. During that time approximately 2000 people went through the station, most of them on their way to work. After three minutes a middle-aged man noticed that was a musician playing, he slowed his pace and stopped for a few seconds and then hurried to meet his schedule.

10 Ways To Guarantee Clients.

Okay — let's get down and dirty with this post. You want clients, you know they're out there, and it's just a matter of getting them to see you and closing them effectively. Here are 10 ways you can get A LOT closer to some of your best clients, pull them in, and make them YOURS:

3 Ways To Step Back & Look At The Big Picture.

We all get caught in the minutiae. And it's not our fault. Our job, our life, even our world makes us focus on the small things. That's how we get things done. But sometimes, even if it's once a year, you need to step back, pick up your head, and see the entire picture. But for many of us, that's hard to do. Why?

5 Ways To Guarantee A Great Job In Sales.

I have a lot of friends who lost their job and quickly took up with a company that positioned them as an account executive. Unfortunately, when they were 'trained' and 'graduated', they found that it's a cold and cruel world out there. With the exception of their family and friends, they had to cold call all types of people to hawk their wares.