With my co-host, Margo Meeker, we’ll discuss the many types of stress you might encounter on the job and deliver techniques we use with our clients to help you deal and eliminate your stress.

Episode Resources

We mentioned the following resources in the show:

• Site: “The Work” By Byron Katie
• Book: “8 Minute Meditation” by Victor Davich
• Book: “Self-Powerment” by Faye Mandell
• Site: “Due Soon/Important Grid” By Randy Pautch
• Tool: Rich’s “Due Soon/Important Grid”

So without further ado . . . here’s our podcast (go to the top of this post)!

During the next 12-24 hours, worries, obstacles, people, and things all slowly deplete your motivational battery. By the end of the day, you probably feel low — maybe frustrated — loss of hope — and you don’t know where to turn.

My battery has been feeling kind of low lately and I didn’t know why. But then it dawned on me — I’ve been watching the TV show “Weeds” on Netflix at night to wind down from the day. Have you ever watched it? I’m not going to get into the entire story, but the protagonist is constantly making bad decisions which turn out to be REALLY BAD decisions, endangering her life and family. There is a subtle wrapper of humor inserted throughout, but the overall theme is bad decision—bad things happen—bad decision—bad things happen.

The way I’m wired is directly impacted by the stories I watch. Since I’m a coach, I try to understand the character’s motivations and constantly try to solve their problems. It’s a vicious circle.

I then realized the same thing happened to me a few months ago while watching ‘The Walking Dead’ and a few years ago with ’24′. All of these shows have protagonists who get into trouble, miraculously get out of trouble, get into trouble, etc. I would have vivid dreams, feel disconcerted during the day, and really never know why.

Until I stopped watching these de-motivating shows. The minute I stopped giving them any priority in my life, my motivational battery stayed charged. I then focused on topping off my battery every chance I could get.

• When in the car, I listened to motivational CD’s with Zig Ziglar, Joel Osteen, and Gary Vaynerchuk.
• I read motivational books and stopped most TV in the evening (except for ‘Fringe’, I love ‘Fringe’).
• I surfed motivational sites and stayed away from the 24-hour news barrage.
• I’ve started to workout EVERY DAY. It helps me think clearer and clean out the physical and mental cobwebs.
• I’m only hanging around motivating people. No complainers. No glass-half-empty personalities. No whiners.

Guess what? I have more ideas, more energy, and more motivation. So I have two questions for you:

1. What are you doing right now to de-motivate yourself? What is draining your motivational battery?
2. What can you do to top off your battery everyday? How can you fit it into your daily routine?

I’d love your input, thoughts and reviews of my posts. Feel free to comment below!

Image provided by deanj at Flickr.

Find a quiet place, no distractions (see below). Turn off your phone and email, close your door — this time is for you. Use your laptop to write down the answers to these two questions:

1. EXPLAIN YOUR CURRENT SITUATION TO YOUR ‘FIVE-YEARS-AGO’ SELF.

Example: Tom — you’re going to be fired from your job, you’re going to feel like ‘fired’, but they’re really letting you go. But don’t worry – you’re going to take six months off reeling from that experience, but you will get your head on straight. One day, you will meet a man named Steve who will open your eyes to the new areas of your profession (that you never knew existed) and will give you a job. Initially, you will be scared (it’s a big step for you), but in the end, it’s a defining step. Your kids will be growing and you’ll have more time to see them change from day-to-day. You will think you are a failure to your wife, but one night, you will break down crying to her and she’ll tell you your are the strongest man she knows. And that will fuel you for the next five years. Go get ‘em!

2. EXPLAIN THE NEXT FIVE YEARS TO YOUR ‘CURRENT’ SELF.

Example: Tom — You’re frustrated right now – too many things hitting you from all angles. You need to take one day, a single day, and write down all of the small and large tasks you need to do to be successful. And start getting them done. In a messy pile, they are all sitting there taunting you – but broken up, in easy to complete tasks – they are simple to solve. Here’s an eye-opener - You are going to change the way your industry makes money. You know in your heart it needs to change – be more nimble and agile to absorb the changes in the marketplace – but no one is doing anything about it. This is your time to show everyone what you’ve got. You are going to change the world buddy. By the way, you make it a point of coming home on-time at least three days a week to spend time with your kids – play ball or help them with their homework. Also, you make it a point to take your wife out EVERY Friday for a date-night, with just the two of you. Finally, bring some flowers home for her just for being her – she is the most important person who can help you be your best right now.

Your answers don’t have to be long — think free-form writing – don’t worry about mistakes or grammar – no one is going to see this except for you.

I think you’ll find it will clear your obstacles, get you motivated, and let you see exactly where you’ve been, where you are, and where you really need to go next.

I did it and found it COMPLETELY EXHILARATING & POWERFUL.

IF YOU NEED HELP WITH THIS, I WANT YOU TO LET ME KNOW – I can help.

About distractions:

Distractions take your focus away from the important tasks in your life. I’ve found clients who focus their attention on the matter at hand accelerate faster with their goals. Everyone can take a small break once in awhile from work to focus on their career. EVERYONE.

In fact, psychotherapists say distractive behavior is a form of self-sabotage — where people are temporarily distracted with mundane, less-important tasks rather than focusing on their important, long-term success.

Image provided by EvertBarnes at Flickr.

I have to thank my good friend Dawn Reshen who turned me onto this site.

I’ve seen this poster around in my travels and never had the time to sit and read the entire message. So my charge to you today is to take 60 seconds and absorb the power of the poster’s genius and motivation. Enjoy!

Do you need a ‘Wake-Up Call’ to your career?

In the movie ‘Up In The Air’, George Clooney’s character, Ryan Bingham is firing a man named Bob in his late fifties who is complaining he has no idea what to do next.

Ryan replies in a powerful tone: “Look, I’m a wakeup call.”  He explains to Bob he must follow his dreams. Bob doesn’t understand. Ryan looks through Bob’s resume. He minored in culinary arts in college and worked busing tables at an Italian restaurant before working here. “When were you going to do what makes you happy?” Ryan asks. “This is a rebirth,” he says. Bob takes the packet with a new direction for his career.

Sometimes there are internal and external forces knocking on your door — a career wake-up call — for you to change. Sometimes it’s a light tap on the door — sometimes it’s someone breaking the door down. Here are some examples of a ‘wake-up call’:

• You HATE going to work. Not dislike — HATE. Step back and think, if I hate my job, what kind of effort and quality will I produce? Will it suffer?
• You give a motivational speech to your company — and no one finds it motivational. Why aren’t you speaking their language and firing up what important to them?
• You find your support network of friends are dwindling. Are you taking regular steps to engage new people? Are you losing or retaining your current colleagues?
• Your board turns down your request for expansion. Have you done the requisite politicking to each member to get their buy-in? Or are you resting on your laurels?

I can go on ad-infinitum. Fortunately, there is a common thread running through all of these examples:

What you’ve done before isn’t working now. Something has changed — sometimes it’s you, and most of the time it’s external.

Bottom line — you need to change. Adapt. Evolve. Morph.

Because if you don’t, that wake-up call will turn into something far, far worse. And don’t hit the snooze bar either. Take action and change.

POST YOUR QUESTIONS OR COMMENTS BELOW

P.S. The alarm bells are ringing at work — and you don’t know what to do next. Don’t worry – you and I can work on it together so you instantly develop a plan of attack - Let’s talk. I’ve worked with thousands of people who wanted to take assertive steps in this area — call or email me to schedule a complimentary session.

Wake up in the morning and say this to yourself:

Today I will do what others won’t, so tomorrow I will accomplish what others can’t.

Successful people get ahead during the time that other people waste.

I don’t waste time, for time is what life is comprised of.

To live is the rarest thing in the world, and I’m gonna live fully until I die.

At Noon, say this to yourself when things get hard and you get discouraged:

Don’t quit.

Put up with adversity now to set the stage of my future life as a champion.

I have to increase my will, my fortitude, my enthusiasm, and my energy to move forward.

Welcome the fight, for the struggle itself will not only teach me new things, it will push me to do better.

Right before you go to bed, say this to yourself to fuel your body and mind for the day ahead:

I moved my life, my career and my relationships forward today.

I did this, and this, and this, and this . . .

I am one step closer to my goals (even though we sometimes have to do the ’2 steps forward, 1 step back’ dance).

I have a roof over my head, I am not hungry, I am healthy. And I have myself and the wonderful people around me to thank for this.

Feel free to use my ‘mantra’ or come up with your own for 2012. Trust me — you will MOVE MOUNTAINS.

Bosses suck. Motivational speakers are awful. Business books are boring. Your spouse/partner is wrong.

I know you sometimes feel this way. I do.

Do you sometimes feel those forces in and around you are just pointing you towards disparate directions? Is it’s just too much work to start . . . or if you start, the cavalcade of work will overwhelm you? 

Here’s the worst one — if you start, you’ll know you’ll give up midway through and ultimately fail? Again?

Most people live in a rut — doing the same thing every day — even though they are not really happy about where they are in life. 

But when they are faced with solutions, they tend to spurn them because they rely on emotional triggers to make them fail before they’ve even started.

Motivation is truly their enemy — because it gives them a vision, a glimpse of what their life could really be like and then they let their emotional right side (“I can’t do that, I’ll fail) churn with their logical left side (“You don’t have time to do that”) and they regularly dismiss the vision.

Does this happen to you?

Let me begin by saying — there are no silver bullets. There is no free lunch. Nothing in and of itself will solve all of your problems. Nothing will.

I want you to look at you, your life, your career, your relationships — everything you do — as a gas tank which needs to be topped off regularly to run efficiently and to always have a complete reservoir of energy to tap into.

Don’t wait until your gas tank is empty. If you do, you’ll probably sound like the person in the first half of this post.

You need to regularly stop off at your Shell or Mobil station and top off your Vision Gas Tank. Small fill-ups of motivation will not only keep your engine running clean and efficiently — it will ultimately get you where you want to go.

Doesn’t your car run better when it has a full tank of gas? When it’s all shiny and clean? I know mine does.

Here’s the kicker — if you use premium gas — your engine will have more horsepower and run even more efficiently.

So motivation isn’t a quick fix or a silver bullet, it’s a series of small, incremental fill-ups.

What can you do?

As I frequently say: “All a person needs is a glimpse to get them started.”

If you read an inspirational book, listen to motivational CD’s or even play your favorite music – you will begin to get a glimpse of what life could be like if you stepped out of your comfort zone. New visions will flow into your head and you will be energized to make them happen immediately.

You will incrementally become inspired and resolve to slowly change your behaviors, set new goals and proceed to pursue them. 

All you need is a glimpse. Promise me you will top off your Vision Gas Tank every day and you will see powerful changes occur in your life.

What do you do to top-off your Vision Gas Tank?

Take a moment and reflect about the each person on your team and the skills and strengths they exhibit.

Where do they excel? What do they like doing?

How can you as their manager, provide additional opportunities to excel and do the things they love to do?

I’d like you to take a piece of paper and draw three equally spaced vertical lines (or you can use the attached template – click HERE).

In the first column, write each person’s name with their title.

In the second column, list their strengths — what do they do well?

In the third column, brainstorm opportunities how to leverage their strengths.

That’s it. If you do this on a regular basis (every 3-6 months), you’ll find your team more approachable about taking on more work, higher visibility projects, and having fun at the same time.

Why? Because you are taking advantage of their strengths and interests.

What is your #1 strength or interest? How do you leverage it every day?

An individual can’t do their job effectively without being aware of what motivates them.

A supervisor/manager should be cognizant of the fact that good performance is dependent not only on the abilities of team members, but also on how well team members are motivated to perform their tasks.

Are you aware of what motivates you to perform to the best of your ability? 

The following list includes possible motivators. Which of these are applicable to you?

1. Advancement within the company.
    
2. Possibility for growth and learning.
    
3. Responsibility.
    
4. Job security.
    
5. Self-Satisfaction by achievement.
    
6. Recognition of achievement.
    
7. Money — salary.
    
8. Good working conditions.
    
9. Interesting work.
    
10. Feeling ‘in’ on things.
     
11. Sense of belonging — acceptance.
     
12. Desire to help others.

Once you’ve circled the important ones, prioritize your choices. Do you see a picture forming?

Hand this list to your team members — have them fill it out. Once you get an idea of what they find important, it’s much easier for you to manage their expectations.

What’s your #1 motivator at work?

The first area I’d like to tackle in my “Are You A Catalyst?” series is Motivation.

Fran focuses on three immutable rules:

1. Good behavior that is reinforced by positive consequences tends to continue or to improve.
2. Behavior that is demotivated by negative consequences tends to decrease.
3. Good, productive behavior that goes unnoticed tends to decrease over time.

It all comes down to the right rewards — and Tarkenton uses a simple system to ensure correct behavioral principles — P R I C E.

Pinpoint

Focus on the behavior you are trying to influence, then set precise objectives of what needs to be done, by whom, and by what date. Objectives must be realistic, easily understood, meaningful, and the result of every member of the team getting together to set them.

Recording

Keeping score is a motivator in business as it is in sports. Keep score of performance during a critical project, customer service, production, sales and any other performances that can be measured. Post or communicate the scores publicly — tie results to positive consequences such as bonuses and promotions.

Scorekeeping lets the individual and group know how they’re doing and how their performance ties in with the organization’s. In addition, when it comes to tangible consequences such as bonuses, people gain the satisfaction of knowing they have contributed to a winning team.

Involvement

Move from the old school mindset and get your people to play an engaged role in their work. It takes time for a participative approach to get off the ground (have patience!), but it does work and the benefits of getting the most from your team extends to other departments throughout the company (great advertising for you!).

Consequences

This is where you start to change behavior. At this point, you can provide positive, negative, or no reinforcement. The last is the most typical situation and unfortunately, the most useless.Poor behavior doesn’t change and positive behavior that goes unnoticed may change dramatically for the worse.

Tie consequences directly to performance improvement. When someone does something right, let them know immediately that you’ve noticed and appreciate it. When you want to change the behavior, proceed just as quickly. Focus on the behavior and not the person, and make it clear that change is a must.

Evaluation

Determine whether what you tried worked. Did you pinpoint the right behaviors that were holding you back? Were you on target with recording, involvement, and consequences? Keep fine-tuning your system until it hums.

Remember, the most successful managers will be those who can motivate to win because they understand what gets people off their behinds and energized.

What do you do to motivate your team? How do you motivate yourself?

Good To Great. An incredible book by Jim Collins — relates how certain companies overcame their obstacles and pushed themselves from being just good companies to the stars of their industry. It chronicles how they made the leap, what they did, and what they didn’t do.

How can you make the leadership leap with your team and go from just being a good leader (and that isn’t bad) to a great leader? Here are some basic qualities most leaders use and how to kick each one up a notch to great:

Integrity

When was the last time you really assessed YOUR performance? Do you stand by what you say? I’d like you to think back to three major or difficult decisions you had to make over the past year and review how did you make them? What was the result? Do you feel that you stayed true to your ethics and that your decision grew you as a leader in your organization?

Vision & Planning

How much of your time is focused on looking forward? Not just a few days or weeks, but months and years? How much of your time do you actually design personalized visions for your team — where you see them going?

Communication

Persuasion, Motivation, & Coaching

Adaptability

Decision-making

You’re moving on up.

Making your way up the ladder, dodging bullets, using every last bit of your intellect and motivation to deftly ingratiate yourself with key decision-makers.

It’s a high-wire balancing act many executives go through to grab the golden ring. What are some of the techniques used? Based upon many hours of advisory with C-Level clients, here are the two major tenets that bubble to the top:

IQ – Intelligence Quotient (or Tactical Intelligence)

You have to have the chops, the intellect, the experience, and knowledge to make it through the first hurdle. It’s that simple. Many executives whine and complain when they hit a very real glass ceiling, but in the end, it’s their fault. They haven’t done the requisite homework and they’re trying to bribe the teacher with an apple. Bottom line, you have to put in the hours, the sweat and tears to adequately build a firm foundation of tools to leverage in the myriad of situations that arise. Some are:

• Financial – This is all-important - I can’t tell you how many executives I would watch sit in meeting and clearly see they had no idea what was in front of them on our financial projections. Know this area cold.
• Operational - Know how the organization works inside and out. Sit at home and map out your operational chain from start to finish. Where are the dependencies? What past decisions are holding the company behind? What areas might take the company to the next level? If you are unsure or unclear about one or more of these connections, talk to your people and LEARN.
• Marketplace – What’s happening in the outside world? Who are the key players? What are the market forces at work – are they playing fair or are they slowly (and possibly illegally) undermining your position. Think holistically. Get out there and mix with your peers, understand the levers that make the world go round. What is the competition doing and how do you master the game of chess with them every day?

EQ – Emotional Quotient (or Emotional Intelligence)

This is where most C-Level executives fail. What got them to this position (IQ) is now failing them. For some positions (CFO, CIO), all their hard work to make it to the table is now useless when they need to use skills other than IQ:

• Communication – Communicate clearly and concisely. But communication is a two-way street, you need to listen too.  Listening is an art – shutting your mouth (and mind) to focus your full attention to those who are giving you critical information.
• Motivation - Every word, every order, every instruction must be nicely wrapped to motivate your people. Of course, sometimes you have to bark, but if you find yourself barking most of the time, step back and see how to manipulate your direct report’s levers so they want to make things happen and not undermine you. How do you grow your direct reports, your staff, and your organization through motivation?
• Empathy - The hardest one of all – in addition to communication (which is overt), understand those signals to allow you to ‘listen in’ and help your people with their problems and obstacles. Ferret out those signals and dive into what is holding them back and help them. You also have to be patient to allow the natural flow of the company to run it’s course. Too many executives forget there are forces you cannot control.
• Sales – You have to have the ability to mix all three of these areas together and move people into action inside your organization and outside too (prospects into clients, retention and extension of current clients).

Here’s a great book to read on this topic.

What other elements do you feel play a key role in defining you as CEO material?

Newton’s First Law of Motion (slightly edited*):
An object at rest tends to stay at rest unless acted upon by a sum of physical forces.

This is the typical employee at work today. As long as they have a job, they won’t take any risks, butt any heads, or raise their hand at a meeting. In essence, they are an “object at rest”. And this employee/object will remain at rest (meaning – no movement – no raises, no promotions, no new projects, no GROWTH) until “a sum of physical forces” are acted upon it.

What are those forces? The economy, your customers, your investors or YOUR BOSS. They will be the force that will make the decision “act upon you”. Most likely, if you have been “at rest” for a very long time and these forces are negative (lost customers, no profits, reduction in staff), they are probably going to look at the “objects” that aren’t doing anything substantial (like hiding in their cubicles).

How do you solve this dilemma? START MOVING. Don’t be that object at rest. Here are some suggestions:

• Start asking for more work. Any boss would love help and it would define you from the rest of the rabble.
• Start connecting with key players outside of work. Get out there and see if there is something better than what you currently have.
• Start brainstorming. This is the time to come up with game-changing strategies or ideas to help your company.
• Start thinking about your future. Where are you? Where do you want to go? How do you get there?

Bottom line: Based on the news today, we might be coming out of the current recession – so management will be looking at their troops who stayed with them during the ‘war’ and decide if they helped out or they hid behind a tree. Don’t be an object at rest – start MOVING!

*An object at rest tends to stay at rest, or if it is in motion tends to stay in motion with the same speed and in the same direction unless acted upon by a sum of physical forces.

It’s Friday. It’s been a hard week and you’re looking forward to the weekend. Doesn’t your team feel the same way?

Here are some quick leadership tips to energize your troops and make them feel like a million bucks:

1. Call them at home. Tell them how much you value their work. Make it a quick call – no more than 2-3 minutes, no business talk. Tell them that you really appreciate their service and how important they are to the company. This simple reach-out will power them for another 100,000 miles.
2. Send them a card. Not a Hallmark card — a simple Crane stationary 4×5 card with a powerful message. Leave it on their desk.
3. Take them out to lunch. Make it a spur of the moment thing (let them know in the morning). Tell them how much they mean to you and ask them about their ideas for the company.

We all get caught up in our work and the pressures that accompany that work. Take a step back and recognize the people that make it all happen — your team.