Communication

/Tag:Communication

10 Simple Tips To Attract The Best Clients.

Getting clients is easy, hard, fun, frustrating, energizing and enervating. Most of all, you never know what to expect — one day no one is saying yes and the next, you close five clients. Here are my ten top strategies I use every day to make clients knock on my door:

3 Clues You’re About To Be Fired.

Time to be Columbo at work.

How To Deliver GREAT Customer Service.

What do you do every day to deliver the best customer service to your clients?

Your Communication Skills Stink – Part Two.

Last week, I covered why communication is so important to business. Speaking with your clients, team, peers and boss are all critical to your success and are usually the nexus of problems when things go awry. See Part One here.

If you break down the structure of communication, it really is the transmission of information. You say something, I respond. I say something, you respond.

It’s a ‘Give & Take’ relationship, but sometimes the signal lines can be bad. The wires are compromised. Emotions get in the way. […]

The 5 Stages Of Getting Fired.

Here are five reasons why you're probably going to be FIRED.

Why Leaders Can’t Coach.

"All coaching is, is taking a player where he can't take himself." - Bill McCartney When executives coach, they commonly make the mistake of downplaying their role as the boss. Confusion occurs with the associate and coaching fails. To be clear, a boss is the one who holds people accountable for results. A coach helps people increase their skills to achieve the results.

Understand WHO You Really Work With.

"To succeed in business, you need to know WHO you work with." Sounds pretty simple and straightforward — but the reality is most people don't subscribe to this tenet.

4 Steps To Dramatically Improve Your Business.

Many business clients ask me how they can review their business and develop a simple marketing plan. There are many great books and gurus out there who will help you do this - unfortunately it takes a lot of time and effort. Not any more.

Grow Your Business and Have Fun With A Blog.

I'm late to the blogging game — I started on January 1, 2009. But over the past two years, I've seen my business explode and in the process, I've had more fun, engaged in more powerful discussions, and I'm thinking about business at a higher level. Why do you think this is happening?

5 Ways To Kill Email.

Email sucks. It's a terrible communication platform (no live, two-way communication), messages are sometimes understood the wrong way, they get lost, you turn around and there are 50 new emails in your inbox, and deciding what to do (open, read, file, trash) is a frustrating process. If you're old like me (I'm 48), you probably remember the old Inbox on your desk where you received actual paper memos. Harkening back to those old times, we only received/wrote 2-3 (no more than five) memos a day. Most business was done face to face or over the phone (where real, live, two-way communication happens).