Clients

/Tag:Clients

Are You Feeling Guilty At Work?

I’m feeling guilty today. The funny thing is . . . I shouldn’t.

Every Tuesday, like clockwork, I attend my networking/sales team meeting with approximately 50 people.

It’s called BNI (Business Networking International), a worldwide organization where businesspeople meet to learn about their services and deliver hot referrals (CLIENTS) each week. I find it powerful for my […]

Top 10 Reasons Why You’re Not Getting A Job.

As a business and career coach, I run into so many different people every day. I attend conferences and events, I run workshops and webinars, and I host team masterminds for all types of professionals. And guess what? When I talk to the unemployed, I’ve heard all the excuses why you don’t have a job. Here are […]

5 Easy Ways To Give Great Customer Service.

I ordered new running shoes from Zappos the other day.

If you’ve ever ordered from Zappos — you’ll know they sometimes don’t have the best prices. But they do deliver the best customer service.

When I say “CUSTOMER SERVICE”, it isn’t specific to business owners. If you work in corporate, CUSTOMER SERVICE is critical — you have CUSTOMERS […]

How To Present To Deliver The Best Clients.

This is one of my favorite scenes from Mad Men where Don Draper not only grabs Kodak, he delivers a one-two knockout punch. Pay attention to his rhythm and cadence during his talk.

How To Deliver GREAT Customer Service.

What do you do every day to deliver the best customer service to your clients?

13 Simple Tips To Get Highly-Qualified Referrals.

When you run your own business, it’s hard to keep the sales funnel healthy and moving with new referrals, prospect and hopefully, clients!

Most people forget about REFERRALS. Why? 

You hate to ask for things from other people.
You don’t want to come off as someone who NEEDS referrals.
You know it sounds like begging for clients.
And many, many  others.

Bottom line — to run a successful business, you need constant and regular referrals.

To get those . . . YOU NEED TO ASK FOR REFERRALS.

I’ve linked to one of my most requested articles: Get Referrals NOW™ — 13 simple steps to start a referral flood to your business. […]

10 Tips To Recover After A Crisis.

When life knocks us for a loop, we tend to roll with the punch and stay down. If you know boxing, you only have 10 seconds to get back up before the fight is over. That means you need to get back up ASAP and realize there will be light at the end of the tunnel and wallowing in our own misfortune will not get us there.

Your Communication Skills Stink – Part Two.

Last week, I covered why communication is so important to business. Speaking with your clients, team, peers and boss are all critical to your success and are usually the nexus of problems when things go awry. See Part One here.

If you break down the structure of communication, it really is the transmission of information. You say something, I respond. I say something, you respond.

It’s a ‘Give & Take’ relationship, but sometimes the signal lines can be bad. The wires are compromised. Emotions get in the way. […]

Are You An Egomaniac?

Are you late all the time? What causes that? Are you a perfectionist. an idiot savant or an egomaniac? Let's find out.