Clients

/Tag:Clients

Are You Crushing It Every Day?

“Love your family, work super hard, live your passion.” – Gary Vaynerchuk, from Crush It!

Great words from Gary in one of my favorite books (I require all of my clients to read). He is spot on with this one.

See how he constructs the quote — Family — Work — Passion. Not the other way around.

Unfortunately, […]

Your Communication Skills Stink.

If you pare down your job or business — and take away all the extraneous stuff you do — the most important part is COMMUNICATION.

Simple, two-way and CLEAR communication. I give you information and I get your response. You tell me to do something and I tell you when I can get it done. I […]

How’s Business? You Need A Business Coach.

You’ve got a business. It might be doing well — it might not be doing so well. If you hire a business coach, they tend to focus on a specific area of your business — your marketing, your financials, your staff, etc. They focus in on your ‘pain point’ because it’s their specialty. If you […]

Are You Feeling Guilty At Work?

I’m feeling guilty today. The funny thing is . . . I shouldn’t.

Every Tuesday, like clockwork, I attend my networking/sales team meeting with approximately 50 people.

It’s called BNI (Business Networking International), a worldwide organization where businesspeople meet to learn about their services and deliver hot referrals (CLIENTS) each week. I find it powerful for my […]

Top 10 Reasons Why You’re Not Getting A Job.

As a business and career coach, I run into so many different people every day. I attend conferences and events, I run workshops and webinars, and I host team masterminds for all types of professionals. And guess what? When I talk to the unemployed, I’ve heard all the excuses why you don’t have a job. Here are […]

5 Easy Ways To Give Great Customer Service.

I ordered new running shoes from Zappos the other day.

If you’ve ever ordered from Zappos — you’ll know they sometimes don’t have the best prices. But they do deliver the best customer service.

When I say “CUSTOMER SERVICE”, it isn’t specific to business owners. If you work in corporate, CUSTOMER SERVICE is critical — you have CUSTOMERS […]

How To Present To Deliver The Best Clients.

This is one of my favorite scenes from Mad Men where Don Draper not only grabs Kodak, he delivers a one-two knockout punch. Pay attention to his rhythm and cadence during his talk.

How To Deliver GREAT Customer Service.

What do you do every day to deliver the best customer service to your clients?

13 Simple Tips To Get Highly-Qualified Referrals.

When you run your own business, it’s hard to keep the sales funnel healthy and moving with new referrals, prospect and hopefully, clients!

Most people forget about REFERRALS. Why? 

You hate to ask for things from other people.
You don’t want to come off as someone who NEEDS referrals.
You know it sounds like begging for clients.
And many, many  others.

Bottom line — to run a successful business, you need constant and regular referrals.

To get those . . . YOU NEED TO ASK FOR REFERRALS.

I’ve linked to one of my most requested articles: Get Referrals NOW™ — 13 simple steps to start a referral flood to your business. […]

10 Tips To Recover After A Crisis.

When life knocks us for a loop, we tend to roll with the punch and stay down. If you know boxing, you only have 10 seconds to get back up before the fight is over. That means you need to get back up ASAP and realize there will be light at the end of the tunnel and wallowing in our own misfortune will not get us there.