Clients

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Stand Out From The Crowd With The Right Communication Skills.

I’ve invited Erin Ardleigh, President of Dynama Insurance and one of the best professionals I know, to give you a few tips on successful communication in business:

I say “insurance salesperson”…
You think, let me guess, “pushy”, “slick”, “fast talker”. Maybe you think of the stereotypical, unrelenting salesperson, such as Ned Ryerson, the schoolmate turned insurance salesman […]

If You Aren’t Fired With Enthusiasm, You’ll Be Fired With Enthusiasm.

“If you aren’t fired with enthusiasm, you’ll be fired with enthusiasm.” – Vince Lombardi

The funny thing is, it happens ALL the time. And people wonder . . . ‘What Happened?’:

I went to work every day.
I was there on time.
I did what they told me to do.

It’s all about PERCEPTION. I know I’m going to […]

How To Get Everyone To Return Your Calls.

You’re not going to believe this, but I hate the phone.

You would think as a coach and someone who runs a highly successful business, being on the phone all day would be fun, exciting, and powerful. It is for coaching — I get energized! It is for colleagues, friends, and family — we can talk for hours.

It’s […]

Do You REALLY Know What The Problem Is?

John lost his job a few months ago. And for some reason, he has no idea why he was let go instead of someone else. In addition, his interviews are not panning out and he’s getting nervous about his available prospects. The clock is ticking.

Mary is having a hard time communicating with her new team. […]

Good Service vs. Bad Service – A Parable.

Once upon a time there was a coach. He woke up every morning at 4:30 AM and worked until 5 PM.

Some days he worked at his office in Stamford — some days he worked at his home office.

Some days he coached all day long with wonderful clients — some days he was on the road connecting with […]

Is Your Competition Waving As They Pass You?

On with one of my oldest clients this morning and came up with a spot-on analogy about a lot of organizational management today:

Your company is a ship on the open sea and your mission is to navigate and guide it into port.

Your captain (management) wants you to take it in slow and steady, so they hit their schedule perfectly. […]

Are You Crushing It Every Day?

“Love your family, work super hard, live your passion.” – Gary Vaynerchuk, from Crush It!

Great words from Gary in one of my favorite books (I require all of my clients to read). He is spot on with this one.

See how he constructs the quote — Family — Work — Passion. Not the other way around.

Unfortunately, […]

Your Communication Skills Stink.

If you pare down your job or business — and take away all the extraneous stuff you do — the most important part is COMMUNICATION.

Simple, two-way and CLEAR communication. I give you information and I get your response. You tell me to do something and I tell you when I can get it done. I […]

How’s Business? You Need A Business Coach.

You’ve got a business. It might be doing well — it might not be doing so well. If you hire a business coach, they tend to focus on a specific area of your business — your marketing, your financials, your staff, etc. They focus in on your ‘pain point’ because it’s their specialty. If you […]

You’re Not Charging Enough For Your Services.

The other day, I came across an old contract when I worked at <confidential> from a famous consultancy called <confidential> in NYC. The contract was signed prior to my employment and after 2 months, I fired the consultancy based on their incompetence with the project. I was amazed with the short and cavalier agreement and […]